📄 Ecomy STORE

Shipping & Delivery Policy

Learn about our shipping options, delivery times, tracking information, and customs policies.

Fast, Secure & Tracked Delivery

We pride ourselves on swift order fulfillment. All orders placed before 14:00 (GMT+1) are packed and dispatched from our local fulfillment hubs on the same business day.

Delivery Options & Timelines

  • Standard Delivery (2–4 Business Days): Free on all orders over €50 (or equivalent in your local currency). Flat fee of €4.99 for smaller orders.
  • Express Delivery (24–48 Hours): Tracked courier dispatch with SMS notifications and flexible reschedule options.
  • Cash on Delivery (COD): Available in select regions. Pay in cash directly to our licensed delivery drivers upon arrival.

Real-Time Shipment Tracking

As soon as your package is scanned by our courier partners, you will receive an email and WhatsApp update containing your direct tracking link and estimated delivery window.

Packaging & Protection

All items are shipped in eco-friendly, reinforced, shock-absorbent packaging to ensure your order arrives in pristine condition.